Shop By Brand

Return Policy

  • We give all of our customers 30 days to evaluate the item and if you are not completely satisfied you can return the item back to us.  All items returned must be in new and unused condition in its original box or they will not be accepted.

  • The box must contain all pieces including manuals and warranty cards or the return will not be accepted.

  • You are responsible for packaging the items back to us and shipping via a carrier where the item has tracking information and is insured.  If the item is damaged when it arrives to us it’s your responsibility to deal with the carrier in filling a claim.

  • There are no returns on personal care items that have been opened i.e. Breastpumps, bottles, breastfeeding accessories, etc.

  • All returns are subject to a fifteen percent restocking fee.

  • Shipping cost will be credited back only if the return is due to a faulty item, or if the return is due to an error on our behalf

  • You should contact us for RMA numbers prior to any return for an item (this can be done via phone or email).  The RMA number must appear on the outside of the box.  If the information is not available the receiving department may decline the item and it will be returned to you at your cost.

  • If you are missing parts for an item please call us immediately so we can help with the issue.

  • Since we are authorized retailers of all items we sell you can also contact the manufacturer for more details and if they are unable to assist you in any manner please call us.

  • Please allow 2-3 weeks for your return to be processed and money credit back.

  • Please understand that we will work very hard to keep our customers happy with our service and allow us time to be able to tend to your requests.

 

  • Mattress are shipped directly from the manufacturer and hence they are final sale and no returns will be accepted under any condition.